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Showing posts from January, 2010

Microsoft Dynamics CRM menus overlap when you use Internet Explorer 8 with Windows 7

When you use the Windows 7 Operating System and Internet Explorer 8, the Internet Explorer windows may overlap.  This causes some Microsoft Dynamics CRM options to not be visible. To resolve such issue, add all add all relevant Microsoft Dynamics CRM URLs to the Local Intranet sites in Internet Explorer using the following steps: Click Tools, and then click Internet Options. Click the Security tab, click Local Intranet, and then click Sites. Click the Advanced button, and then add the following URLs: https://*.crm.dynamics.com https://login.live.com Click Close, click OK, and then click OK. Restart Internet Explorer.  

System Jobs all ways going to waiting status

System Jobs that are triggered in Microsoft Dynamics CRM are not processed and remain in a waiting state. This problem occurs because of the following cause: Cause : The Async service cannot connect to the server. By default, the AsyncSDKRootDomain field in the DeploymentProperties table is left blank. This means, when the Async service tries to connect to the server, it uses the loopback address of 127.0.0.1. However, the CRM Web site is now using an assigned IP address, the Async service cannot connect to the server. To resolve this problem, follow these steps: Make sure that a HOST (A) record has been created in DNS and point to the IP address assigned to the CRM Web site. Download the Deployment Configuration tool. For more information, click the following article number to view the article in the Microsoft Knowledge Base:   (http://support.microsoft.com/kb/949079/ ) How to use the Microsoft Dynamics CRM Deployment Configuration tool for Microsoft Dynamics CRM 4.0 Extract the Deplo

Redeploy the Microsoft Dynamics CRM deployment that includes the Microsoft Dynamics CRM Server within the same domain or to another domain.

Back up the Organization _MSCRM databases. To do this, follow these steps: On the computer that is running SQL Server, click Start , point to All Programs , point to Microsoft SQL Server 2005 , and then click SQL Server Management Studio . Expand Databases , right-click the Organization _MSCRM database, point to Tasks , and then click Back Up . Under Destination , add the location to save the backup file, and then click OK . Repeat steps 1b and 1c for any other Organization _MSCRM database that must be moved. Install Microsoft Dynamics CRM 4.0 on the new computer that will run Microsoft Dynamics CRM Server. Note When you are prompted to enter the organization name, use a name that differs from the original organization name. You will import the old organization into the new installation. Therefore, you do not want the installation process to create a new organization that has the same name. Restore the Organization _MSCRM databases on the new computer that is running SQL Server. To d

Move the Microsoft Dynamics CRM databases to another SQL Server and SQL Server Reporting Services server in the same domain, and leave the Microsoft Dynamics CRM Server on the existing server

Back up the Organization _MSCRM database and the MSCRM_Config database. To do this, follow these steps: On the computer that is running SQL Server, click Start , point to All Programs , point to Microsoft SQL Server 2005 , and then click SQL Server Management Studio . Expand Databases , right-click the Organization _MSCRM database, point to Tasks , and then click Back Up . Under Destination , add the location to save the backup file, and then click OK . Repeat steps 1b and 1c for the MSCRM_Config database. Note If you must move more than one organization, repeat steps 1a-1d for each organization database. Restore the Organization _MSCRM database and the MSCRM_Config database on the new computer that is running SQL Server. To do this, follow these steps: On the new computer, click Start , point to All Programs , point to Microsoft SQL Server 2005 , and then click SQL Server Management Studio . Right-click Databases , and then click Restore Database . Under Destination to restore , typ